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What is web hosting?
Web hosting refers to the process of publishing a web site so that it is available to the world on the Web.  Paid web hosting also involves getting a domain name and not having forced ads displayed on your site.

What is a domain name?
A domain name is a name that you choose as your Web address. It's what people type into their Web browsers to get to your Web site. For example, www.247finder.co.uk is one of our registered domain names. Customers who don't have a domain name or names can pay us to register one when they purchase any of our packages .

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What is e-commerce?
E-commerce is the ability to conduct business with customers, suppliers, or partners on the Internet. This includes online billing, online customer support, scheduling people and resources, lead generation, accessing applications, and accessing databases. When a customer, supplier, or partner visits your website, he or she can then find your applications and databases.

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What is an e-commerce application?
E-commerce applications make it possible for you to sell goods and services on your Website using a shopping cart, a merchant account, and a payment gateway.

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What is a merchant account?
A merchant account is a commercial bank account established by contractual agreement between your business and a chosen bank. You need to have one in order to accept credit card payments online. You can then conduct online transactions via a payment gateway. A merchant account is an optional feature, priced separately, of  E-Commerce Packages.

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What is a payment gateway?
An online shopping cart application posts and communicates order information through a payment gateway, which allows your bank's payment processor to authorize, process, and manage online transactions. The payment gateway approves or declines orders in real time. If it's approved, the order is then processed as pending. You can access the Gateway Graphical User Interface (sometimes also referred to as the Payment Gateway front end) in order to complete the transaction. Once the order has been shipped, you collect the money through the payment gateway.

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What is a shopping cart application?
Shopping carts are a key component of online stores. Your Website must display them in order to sell products or services online. A shopping cart application allows your customers to browse your products and services, which are presented as images with text descriptions and prices. The shopping cart itself is a virtual shopping basket that allows your customers to keep track of what they want to buy. They can purchase multiple items in whatever quantity they'd like.

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Is my web site secure?
Yes! All the websites are completely secure. Each hosting package includes 24 hour monitoring, virus protection and daily website and database backup. All ecommerce is secured by 128-bit SSL certificate encryption.
When we arrange secure credit card processing connected with your bank account, we use payment gateway that have been approved by your bank for security and data protection reasons.
Please visit our Security page for more information.


I already have account with bank for credit cards processing.
     Do I need another one for online payments?
There are several companies that provide opportunity of secure online payments for merchants. You not always need seperate merchants account with your bank.
However, there are special criterias for companies involved in pharmaceutical sales you will need to open special merchants account for online payments with your bank and use payment gateway companies approved by your bank. Please contact us to discuss this further with us as we can help to arrange this and integrate secure online payment for you.



Are there special criteria's to choose hosting company for e-commerce?
Yes, there are special criteria's as the hosting package need to support particuler databases and provide 128 SSL to integrate secure online payments. There are other additional criteria's as well depending on type of integrated online payments and amount of products you plan to sell on your website. Please contact us for more information to avoid costly mistakes.


What is the usual website design process?
The idea is that, no matter what you're doing, there's a user-centred way of doing it.
A Model of "Pervasive Usability" in Website Design.

1. Requirements analysis

*Determine the goals for the website from the perspective of the user and the business.
*Determine the user needs and target usability requirements.
*Evaluate existing versions of the site (if the client have one) and find out if domain name need  to be registered.
*Perform a competitive analysis.
*Perform user interviews and surveys.

2. Conceptual Design

*Sketch out a site design and architecture at an abstract level.
*Conduct a task analysis to find critical features.
*Collect all necessary content information from the client (images, text, etc.)

3. Production

*Create the final product.
*Evaluate functionality through testing, quality assurance, usability testing, and field  testing.
*Use the evaluation results to improve the product.
*Repeat this process (production iteration) until the business goals are met.

4. Launch and Maintenance

*Launch the website.
*Maintain and refine with user feedback.
*Use the feedback to create new requirements, and begin major design improvements if  necessary.  

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If you can't find the answers please feel free to contact us...

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